Are you upgrading your QNAP to QTS 5.0? Pay close attention to this

QNAP launched the brand new QTS 5.Zero working system a couple of weeks in the past for its NAS servers, each for residence {and professional} use. In RedesZone now we have a number of NAS servers from the producer, and a few household ones as nicely, which we handle. Today we’re going to clarify our expertise when updating the totally different server fashions, and what you ought to do earlier than updating to the newest model obtainable to keep away from having issues, as has occurred to us with a selected server.

Experience of upgrading to QTS 5.Zero on a number of servers

QNAP NAS servers have a considerable amount of further software program that we are able to set up by means of the App Center, and in addition numerous potential configurations and makes use of that we can provide it. For instance, we may use digital machines with working methods akin to pfSense to act as the primary router in our residence, we may additionally use Container Station to create Docker containers and have many providers inside the NAS, nearly unlimitedly. An replace as vital as QTS 5.Zero may trigger sudden failures or that some configurations that we beforehand had don’t work correctly, one thing that doesn’t occur with incremental variations the place sure issues are corrected, however shifting from the QTS 4.5 working system to the brand new QTS 5.Zero model is a giant change involving kernel replace and GUI optimization, in addition to different inside adjustments.

Upgrading a QNAP QGD-1602P

In our NAS take a look at server which is the mannequin QNAP QGD-1602P We up to date straight from the newest model 4.5.4.1800 which we had up to date on the finish of September, working completely in each method. In this NAS server now we have virtualization utilizing Virtualization Station and a pfSense to act as the primary router, as well as to the standard capabilities of the NAS server. We even have Container Station for light-weight virtualization utilizing containers, using Docker is absolutely for testing with the purpose of later shifting it to “manufacturing”. In this workforce we would not have SSD cache acceleration, as a result of now we have two SSD models in the primary storage pool, due to this fact, it isn’t obligatory to have SSD cache acceleration. The solely factor we did earlier than the NAS replace was cease the digital machines, nevertheless we left the Container Station working with the containers raised.

The improve to QTS 5.Zero was carried out by means of the improve menu itself, the NAS downloaded the brand new working system, up to date it, and rebooted. Once you obtained again to the GUI, all the pieces labored as anticipated and easily, respecting all of the superior settings made. We began the pfSense digital machine in Virtualization Station and it labored completely. The take a look at NAS server was up to date efficiently and with none issues, and when it was rebooted we acquired a variety of updates from the App Center, so we up to date all of the purposes with out issues.

Upgrading a QNAP TS-253D

The NAS server of a relative is the QNAP TS-253D, the use that’s given to this NAS is for data storage, backups and in addition multimedia, as well as, it has virtualization with Container Station to have totally different Docker containers for multimedia and administration, as a Traefik reverse proxy. The storage consists of two laborious drives however with none sort of cache acceleration working, that’s, now we have a RAID 1 of two laborious drives, with their totally different volumes and in addition snapshots configured. In this case, because the NAS had been on for a very long time, what we did was reboot it in order not to have issues with the replace.

The replace to QTS 5.Zero was carried out by means of the replace menu as quickly as we obtained the discover, downloaded the brand new working system, put in it and restarted. After a couple of minutes for the reboot, we accessed straight utilizing Traefik’s reverse proxy and we accessed completely, so the replace was good on the Container Station stage. When we entered by way of the online, we verified that all the pieces else was working completely, each the providers, the Plex Media Server and all the pieces else. I imply, the replace in this case was a powerful success.

Upgrading a QNAP TS-1277

Our NAS server that we use as the primary router with pfSense and Virtualization Station, for normal storage, backups of different PCs, multimedia utilizing Plex Media Server and lots of different makes use of (besides Docker containers that now we have not put it but). In this NAS now we have a complete of two units of storage, the primary set of storage is a RAID 1 of SSD, the place now we have the quantity of the system and in addition of the digital machines that now we have in Virtualization Station (pfSense, Windows, Debian and so forth), In the second set of storage now we have a RAID 5 of laborious drives, the place now we have all the data, the backup copies and in addition all of the multimedia half. In this case now we have SSD cache acceleration with a RAID 1 (learn and write) for 2 volumes of the laborious drive storage pool.

Before upgrading to QTS 5.Zero I did the next operations:

  • Restart the NAS server, it has been a very long time since I restarted it and it was really useful.
  • Shut down digital machines to keep away from issues.

When turning off the pfSense digital machine, I related domestically by way of cable to the NAS and with the pc I loaded the primary model of QTS 5.Zero manually, with out utilizing the NAS server’s personal updater, as a result of logically after I flip off pfSense I haven’t got Internet. The replace course of was profitable, the NAS rebooted and when accessing the graphical consumer interface the issues began:

  • The graphical consumer interface didn’t load all elements nicely.
  • After a couple of minutes of operation, the NAS server appeared to be blocked and was not responding to something, not even permitting entry by way of the online.
  • After crashing, I turned the NAS on and off once more, then it booted higher and the graphical interface loaded nearly fully high-quality. I went into “Storage and Snapshots” and noticed that it was busy setting SSD cache acceleration as a result of it would not permit me to disable it. After a couple of minutes, the NAS turned unresponsive once more.

After this, what I did was extract the cache acceleration SSDs “roughly” as a result of I believed it was the issue of all the pieces, because the new model of QTS 5.Zero has a unique administration of the cache, and from this second all the pieces loaded correctly and the operation was good. When extracting the cache acceleration with it activated and being in read-write, two volumes have been broken, and clicking on “Check file system” didn’t clear up this downside, generally it gave an error, different instances it began with 98.8 % and would keep there for hours, generally even crashing the NAS fully. The resolution to this was to again up all the NAS to a brand new storage pool in RAID Zero that I configured emergency, after which take away the storage pool from RAID 5, create a brand new one, create new volumes and confirm that when rebooting didn’t get any error message within the file system. Once this is completed, switch the data again to the totally different volumes and go away it within the authentic state.

Another vital side is that though the digital machines with pfSense and others labored completely, and supplied Internet service to all of the computer systems, the NAS itself had no connection, it couldn’t replace the purposes from App Center or ship notifications by e mail or Push notification . When connecting by way of SSH, I may ping an IP deal with however not a website, so the issue was with the DNS servers, which I had not “touched”, and that the DNS server is the pfSense itself on the machine digital. While the computer systems on the native community did talk with the DNS server, the NAS itself didn’t. To clear up this now we have to join by way of SSH and edit the /and so forth/resolv.conf file as a result of it comes with “nameserver 127.0.0.1”, I had to put the IP deal with of the community’s DNS server, or put “nameserver 8.8.8.8”, save adjustments and we’ll robotically have a connection, it isn’t obligatory to restart.

Tips to improve your NAS to QTS 5.0

Taking under consideration our expertise when updating the QNAP TS-1277 NAS, we advocate that you carry out the next configurations earlier than updating:

  • Do you have digital machines or Docker working? Our suggestion is that you cease all of the VMs and in addition the Docker containers.
  • Do you have SSD cache acceleration? Deactivate it safely, and don’t activate it till you have the brand new model put in. The new QTS 5.Zero has a unique method of administration and you may have the identical issues as me within the TS-1277, we advocate disabling it briefly.
  • If you are pressured to take away cache acceleration disks “roughly”, remember that you may injury the file system of laborious drive volumes, simply as we did. But you may have no selection however to do this. An important element is that now we have not had knowledge loss, though the file system will mark it as “broken”.

Once you’ve up to date, our suggestions are as follows:

  • If you would not have Internet on the NAS, verify the DNS as now we have defined earlier than, within the configuration file /and so forth/resolv.conf.
  • Raise the digital machines one after the other, checking that all the pieces works high-quality.
  • Lift the Container Station with the totally different Dockers one after the other.
  • Once you have made positive that all the pieces works high-quality, we advocate restarting the NAS server once more to confirm that the VMs activate robotically in addition to the Docker ones.
  • Finally, our suggestion is that you format the cache acceleration SSDs, to create a brand new cache from scratch and don’t have any issues.

The producer QNAP has launched a video the place you can see how to set up QTS 5.Zero straight on a brand new NAS, but when you already had one earlier than it will trigger knowledge loss.

We hope that these suggestions have been helpful to you. Did you improve to QTS 5.Zero and all the pieces went nicely or did you have issues? Write us a remark beneath to know your expertise.