Since its creation in 2016 as a star challenge of Spanish banking, in simply three years it has managed to have 6 million customers. There are additionally options to Bizum, however its use has unfold like wildfire, being one of the crucial broadly used cash switch strategies amongst Spaniards. This has led to unhealthy practices on the a part of some customers, changing into the right technique and the information of numerous assaults of phishing.
Common issues with Bizum
Some of the most typical errors that we can make if we’re about to ship cash with Bizum is that we can get confused within the quantity to be transferred, that the cellphone quantity to which we ship the cash is fallacious (this often occurs a lot in Internet purchases) , since we make the error of not together with the quantity to which we wish to ship the cash in our agenda and this reality can lead us to error.
To the most typical errors made by customers, we have so as to add the rising variety of scams They use Bizum as the perfect channel to rip-off essentially the most susceptible folks, or not, as a result of in actuality they’re scams that any of us can fall into.
What ought to I do if I have a problem?
Consulting the networks a little, we can draw the conclusion that many Bizum customers complain in regards to the few or no options that the platform supplies to resolve all of the eventualities talked about above.
If you wish to contact Bizum immediately, you can accomplish that by these channels:
On the official Bizum web site you can seek the advice of the part on frequent questions (the answer to your issues can be discovered there) or use the assistance chat enabled for that function.
Throught social media
Consulting the corporate’s social networks and the opinion of different customers about the most typical issues that will come up utilizing Bizum can grow to be the reply to your issues, because you can discover customers who are experiencing the identical and discover the fitting answer. Another possibility could be to ship a direct message by Twitter or Facebook and anticipate Bizum to reply you.
If you resolve to contact Bizum by its net type, you have to write your problem in a clear and concise method and wait a few days for a response.
Through your financial institution
One of the simplest options in the event you have a problem with Bizum is to report the problem on to your financial institution. Your entity and supervisor will attempt to provide you with a answer, however whether it is a rip-off or a mistake made when sending cash by Bizum, the financial institution will be unable to do something for you.
If you have to ship cash by Bizum and also you see that the system provides you error repeatedly, It will not be often your financial institution’s problem, however quite that Bizum has crashed. It will not be that it’s a incontrovertible fact that occurs usually, however it can be the case. It is greatest to seek the advice of the Internet, since when this occurs, customers rapidly eat the subject on the primary social networks.