MásMóvil, Yoigo and Pepephone don’t work: fiber optic Internet problems

Different pages devoted to gathering the incidents of various providers and suppliers have begun to detect problems within the fiber connections of the MásMóvil Group from 8:00 p.m. on Sunday, September 6, 2020. In relation to MásMóvil, essentially the most reported causes are problems on the Internet and on the cellphone. As for Yoigo, there may be speak of whole service interruption, cell Internet and calls. Finally, in Pepephone the stories once more communicate of whole interruption of the service, cell Internet and calls. Other manufacturers of the MásMóvil Group, such because the case of the Basque operator Guuk, are additionally affected.

Problems navigating with MásMóvil, Yoigo, Pepephone …

The downside is acknowledged by the operator itself. Specifically, it has been Pepephone’s customer support that confirms that there’s a large incidence of fiber within the San Sebastián space and that it additionally impacts prospects of different manufacturers of the yellow operator. However, we even have stories of different areas of Spain, so it’s troublesome to restrict the scope of the problems.

The MásMóvil fiber had some particular problems throughout confinement. In March we registered particular incidents in several areas of the nation. Again, a number of weeks later and in April, the operator’s fiber community was as soon as once more uncovered to those problems that left its customers unable to navigate. Since then, the problems have been very localized and of little or no significance.

Some customers affirm that they’ve contacted the customer support during which they’ve confirmed that it’s “A basic breakdown”. Regarding the answer time, they’ve been instructed that “they have no idea when it is going to be repaired”. As we mentioned in the beginning of the article, Sunday night time is a really dangerous time for a lot of these problems to happen.

Do you will have problems shopping the MásMóvil, Yoigo or Pepephone networks?