Problems Playing Movies on Samsung Smart TV and Solutions

Whether you need to see your individual film or for those who merely need to see the movies you may have recorded throughout your final journey, your wedding ceremony or for those who dedicate your self to recording video clips with your folks. Some could seem issues when enjoying them.

Usually these issues don’t seem on streaming platforms like Netflix or HBO however when you may have the video file of the film and attempt to play it. In the case of streaming, errors are rare and usually if a film doesn’t load or doesn’t go nicely it could merely be resulting from web connection or incompatibility when putting in the app. But we evaluation that are essentially the most frequent, what issues we’ve got …

Connection drawback

One of essentially the most frequent issues in terms of watch motion pictures on your Smart TV is that the Internet connection shouldn’t be the most effective. This will occur in case your TV is linked by WiFi and the standard of the film you need to watch implies a excessive bandwidth for it to load utterly. In that case, among the finest options is to wager on connecting the cable TV to the community and thus reap the benefits of a greater velocity with out cuts or avoiding interferences that we will discover from the router to the TV. From your Samsung Smart TV, it’s essential to go to the settings for it:

  • Open Settings or Settings on the distant management
  • Go to Network Settings
  • Choose between “Network kind”
  • Cable / Wireless
  • Brand “Cable”


Other choices to resolve attainable Internet issues are to take away obstacles or put the router in one other room in order that the sign arrives appropriately even for those who use WiFi. Update the router if there’s a extra present model or restart the router to see if the issue shouldn’t be with the TV however with the Internet gadget itself.

Problems along with your laptop

Although there are a number of choices, to look at motion pictures on tv the most typical is that we’ve got the films on an exterior arduous drive. But it’s not the one or essentially the most comfy. We could use a program like Plex for the switch or others akin to Serviio that permits us to entry the arduous disk of the pc via the community that we’ve got at residence. Therefore, verify that the whole lot is appropriate on this system: that your laptop is linked, that Plex works appropriately, that each the Smart TV and the pc are working nicely, and so on.


Compatibility points

Another frequent drawback is that we wouldn’t have compatibility between the arduous drive linked to the Smart TV and the tv itself, for those who use this method. Good for file format incompatibility, due to the file system utilizing the disk or as a result of your TV doesn’t assist sure arduous drives.

For instance, it’s common {that a} pendrive doesn’t assist you to play motion pictures on most present Smart TVs. Or that for those who enable it, do it with issues and the video you’re going to see doesn’t work appropriately. Generally, it’s advisable to wager on a HDD and not for a pendrive you can have at residence.

File System

Samsung doesn’t enable its Tizen TVs to have a tough drive connected with greater than 2TB of storage. You also needs to take a look at the file system utilized by the disk: most televisions assist file system FAT32 or NTFS But there are different methods that might not be suitable along with your TV.


USB port

In the occasion that your tv have USB 3.0 and your arduous drive too, it’s essential to ensure you put the cable within the appropriate port in case there are a number of USB ports. It is mostly a USB port “blue” to distinguish it, however it should rely on every mannequin so there isn’t a single rule and most TVs, in the present day, have USB 3.0. If you may have a tough disk with USB 3.Zero you need to use it within the USB 2.Zero port however you’ll not discover the velocity it provides so you may even see that the film is slower or that there’s a particular failure. It shouldn’t be traditional for this to be the issue however you need to verify it.


Video format

Beyond issues with the arduous drive itself, there may be issues with the format wherein the video is you can reproduce. Samsung explains from its assist and assist web page that it permits the next video codecs:

  • MP4
  • AVI
  • MKV
  • WMC
  • TP-TS
  • VOB
  • FLV
  • 3GP
  • 264

Make positive any of those codecs is the one you’re utilizing.

Problems on the slopes

Another drawback you possibly can have with Samsung TVs is with the subtitle or audio tracks of a file. It shouldn’t be as frequent as issues with the web connection or with incompatibility within the arduous disk however it may be an answer when the above doesn’t work. The film is jerky, it does not play nicely… Why? The drawback seems when the file we try to play on the Samsung Smart TV has greater than 15 subtitle tracks or audio. In that case, the participant on the TV stops working appropriately, there are errors and it jumps within the motion pictures.

If the issues are the subtitle or audio tracks, the answer is to take away these tracks. For this, we use a selected program: MKVToolnix.

MKVToolnix is a free program suitable with Windows and Linux that permits us to resolve this error. You can obtain it from their web site. Just go to the web site and discover the most recent model launched from “Download”. Choose the one which fits what you’re in search of and set up it.


Once you may have it on your laptop, the method is quick and quite simple: drag the film file as much as this system and deselect the tracks you need to take away, which aren’t helpful. For instance, there could also be subtitles for tracks that you’re not all for. Once you may have “cleaned” the whole lot that’s left over, faucet on the “Start multiplexing”. Now you possibly can obtain the modified file on your laptop and from there switch it to the Smart TV by connecting to the arduous drive or in every other manner.