TikTok is down or not working: Troubleshoot problems and errors

The very first thing we should ask ourselves is: is it a worldwide failure or does it not work for me? In steps, we are going to rule out that it is an Internet downside. Once we test that different pages or purposes work we all know that it is a singular downside in TikTok however we have now to test if it is an issue within the TikTok app globally or solely on our cell phone. POr that, we are going to go step-by-step discarding errors: first rule out that the web does not be just right for you, then rule out that it is not a worldwide or world crash and lastly we are going to see what we are able to do if TikTok is not working in your telephone. Let’s go step-by-step.

Internet does not work

The very first thing we have now to rule out is that it is not an error of the Internet or of our personal cell phone or of the connection generally. In that case, there are some widespread steps that we at all times comply with for any downside or crash of any app: be it TikTok or WhatsApp, Instagram or another …

Check information and WiFi

Make certain all the things works appropriately. Put and take away the cellular information and activate and deactivate the WiFi in case one thing is fallacious. Maybe it is your cellular information or possibly it is your property wi-fi community. In any case, test that all the things is appropriate and that you’ve got each choices activated … The most necessary factor is rule out that we do not have a failure on the Internet and that solely the issue is in TikTok. Also test that you’ve got not activated the Airplane mode on the telephone from Settings> Mobile networks> Airplane mode. Activate and deactivate to drive it.

Try different apps

In relation to the above, the very first thing we are able to do is take a look at if WhatsApp messages arrive. We at all times have somebody we are able to ship a message to to test that it reaches them, be it our mom or our father or our accomplice. Also attempt to open different purposes and see what they load, like Twitter. Or that new tales load appropriately on Instagram. You also can surf the Internet to make it possible for the browser hundreds all of the pages.

If the entire above works, we are going to know that it is not an issue with “our” Internet however moderately an issue within the TikTok utility. The subsequent factor we have now to disclose is whether or not it is a normal downside or in our cellular.

Is TikTok Down?

If our Internet works appropriately however TikTok nonetheless does not load the completely different movies, it is very possible that the issue is within the utility, however first you’ll have to know if yours or everybody’s.

Check social media

Just check out Twitter to see if one thing is not working. Do a seek for “TikTok” to see if different customers are complaining. Or ask your mates on WhatsApp, see if there are comparable feedback on Instagram …

Real time faults

You can see a TikTok outage map on some specialised pages. What it permits us is to see a historical past of problems of the video and music utility within the final 24 hours. You can see the variety of bug reviews within the final day however you too can see a map that reveals you the situation of the bugs in current instances. What does this permit us? On the map it is possible for you to to know if in your city or metropolis or nation TikTok is failing however in different international locations it is working as regular. You could dwell in Barcelona and the app would not be just right for you, however your cousin in Granada is utilizing it appropriately. In that case, the fault could also be geographical and you possibly can test it on the TikTok fault maps.

DowndetectorIn Downdetector we are able to see all these failures in actual time. The very first thing we have now to do is entry the web site and search for the TikTok icon or use the search engine to search out TikTok immediately. Here you should have a sequence of choices:

First of all, we are going to see failures within the final 24 hours. If there are not any “peaks” within the graph, they’re hardly necessary or are particular problems. In this case, the most secure factor is that TikTok is not down however that you’ve got an issue.


At the underside we are going to see the dwell fault map. You will entry a map of the entire world and you will notice scorching spots. In the orange or crimson areas you will notice the place there are extra problems in actual time. You simply should zoom so you realize if the error or the crash has occurred geographically close to you.

No normal glitches

If not one of the above appears to point that there is a failure in TikTok but it surely happens in your utility and not for all customers. The very first thing all of us do is reboot and who is aware of, typically it really works. It solely takes a minute and could be the answer in some instances. If not, there are different choices that we are able to take into account to test why the appliance could also be crashing.

TikTok parental management

If the content material is loaded however there are belongings you can’t do, resembling watching sure movies or shopping for presents, it could not be a matter of TikTok being down or crashing, however moderately parental management is activated. If you’re a minor, discuss to your dad and mom as a result of it can in all probability have been voluntarily to maintain what you do and to take care that you’re not in peril within the app. If you might be an grownup and solely you will have entry to your cell phone, you will have activated it by mistake. We can enter by following these steps:

  • Open the TikTok app
  • Click on Me within the decrease proper nook
  • Open the menu by tapping on the three dots
  • In Settings and privateness search for Digital Detox on TikTok

Here we are going to see three choices:

  • Screen time administration
  • Restricted mode
  • Family synchronization

Restricted mode

It is necessary that (in case you are an grownup and have full management of your account) you test that every one three choices seem as “Disabled”. If not, contact the one which is activated and comply with the steps to deactivate it. Generally we have now to make use of a 4 digit code. Try choices that you’ve got been capable of activate and that you just do not bear in mind now. This approach you’ll unlock all of the attainable choices on TikTok.

Review safety and privateness

Your account could have been stolen or hacked if what occurs to you is that there is uncommon exercise in your account. You can see the final classes:

  • Open TikTok
  • Go to your profile
  • Tap on the factors within the higher proper nook
  • Open Settings and privateness
  • Go to Security

Here you will notice the place the session was began and the date and time. Check if you realize all of the connections and change the password instantly if there is one thing unusual. It could not be a malfunction however a security problem.

Force cease within the app

Maybe your account has no downside however the utility on the telephone does. In that case, we are able to drive a cease on TikTok to attempt to repair it.

  • Open the cell phone settings
  • Look for the Applications part
  • Tap on TikTok within the app record
  • Open the settings
  • Choose “Stop”

Start once more to see if all the things works appropriately


Any downside that arises in an app is solved with an replace. Check that you’ve got up to date TikTok whether or not you will have Android or iOS. So you possibly can repair attainable errors or bugs if there are any.

Uninstall and set up

Another solution to recuperate a not working app is to attempt uninstalling and reinstalling it. Just lengthy press or go to Settings> Applications> TikTok and uninstall. Go again to the app retailer and set up once more to see if this solves the issue.