what is and what is the service for

The sale of computer systems is one thing that doesn’t cease rising, much more so contemplating the nice growth in teleworking brought on by COVID-19, which has triggered the sale of laptops. The Chinese producer is undoubtedly one among the benchmark manufacturers, not solely for the big selection of kit, however for its high quality and the after-sales service that it affords to all its clients.

It has at all times been one thing essential and crucial to keep in mind, however the fact is that the proven fact that we spend extra and extra time away from the workplace, for work causes or as a result of we will telework from our residence, makes a very good service assist be our greatest ally to assist us with any drawback that we could discover in our workforce.

What is Lenovo Premium Care

It is a complementary service for our new machine that the producer affords us at the time of buy. A assist service that provides the highest precedence and during which a bunch of consultants might be in command of giving us the answer to any of our issues concerning the use or operation of the gear.

Premium Care ensures peace of thoughts in our each day, realizing that in the occasion of any drawback, we will contact one among the firm’s consultants to discover a answer. We can due to this fact overlook about lengthy waits after sending the gear to the technical assist service for evaluation or restore or wait for a buddy, relative or neighbor to assist us remedy our drawback.


With Lenovo Premium Service, the producer affords the risk that we will contact a specialist at any time and assist us to resolve any drawback as quickly as potential.

Main options of Premium Care

What is anticipated of a very good technical assist workforce is that they provide us a quick and dependable service. With the tempo of life we ​​lead, not with the ability to use our pc to work for a number of days could be a massive drawback. That is why the producer Lenovo affords all its clients the risk of contracting the Premium Care service. Among its major traits, it ought to be famous that it is a service:

  • Quick: Without a doubt, velocity is one among the most essential features in this sort of service, and on this case, Lenovo affords fast options no matter the drawback we now have by way of this service. Any day throughout enterprise hours we will contact one among the brokers to clarify our drawback and give us an answer.
  • Specialized: The assist service is made up of a workforce of consultants and professionals each at the software program and {hardware} degree to supply the best peace of thoughts and quicker options to all service clients.
  • Easy to contact: It is potential to contact the service by way of a telephone name, an e mail message and even by way of a chat instrument to which all clients have fast entry.
  • Attended by individuals: Today there are various providers that provide us robotized care. Services which are finally slower, since they take a for much longer course of and additionally don’t enable us to clarify to an actual and knowledgeable particular person what our drawback is and that they provide us an answer as rapidly as potential.
  • On-site assist: In the occasion that it is obligatory, if the skilled has not been capable of remedy our drawback remotely, the technician himself will schedule a go to to the buyer’s residence for the subsequent enterprise day and remedy the drawback.
  • With drawback prevention system: Premium Care additionally has a service to periodically evaluation the state of our pc to be able to detect any drawback in a preventive manner. Specifically, a well being examine of the gear is carried out yearly.

How to contract Lenovo service

Premium Care is supplied as a complementary service with the buy of our new machine from the official Lenovo web site, due to this fact, throughout the buy course of we will contract it with none drawback. Now, if throughout the buy course of we now have not included it or we now have bought our gear in a retailer aside from the producer’s web site, we will additionally rent it later.

Of course, to begin with we should examine if we will add the service to our machine. For this, the producer itself affords a guaranty search instrument to search out out if our machine is appropriate with the service. Since this same link We can entry the search engine, the place we should point out the serial variety of our gear.


Click on the button Submit and the applicable checks might be robotically carried out to point whether or not we will add the Premium Carea service to our workforce or not. In the occasion that it is appropriate, all we now have to do is observe the steps indicated for hiring it. From that second on, we can contact any drawback we now have with our pc beforehand.